At VIMOCHAN EARTHLY DELIGHTS, we take great care in delivering high-quality herbal and organic products. Due to the nature of our goods, we follow a strict return policy to ensure safety and hygiene.

We have 7 day return policy.

1. Eligibility for Return

We accept returns only under the following conditions:

• You received a damaged, expired, or incorrect product

• The issue is reported to us within 24 hours of delivery

2. Items Not Eligible for Return

• Opened, used, or partially consumed products

• Products without original packaging or labels

• Products purchased during discounts or promotional offers

• Returns requested after 24 hours of delivery

3. How to Request a Return

If your order meets the return criteria:

1. Email us at mamta@vimochan.in within 24 hours of receiving the product

2. Mention your Order ID, and provide a photo or video showing the damage or issue

3. Our team will review your request and guide you through the next steps

4. Return Approval and Pickup

• If approved, we will arrange a pickup (wherever serviceable)

• The product must be securely packed and handed over in original condition

5. Refund Process

• Once the returned product is received and verified, a refund will be credited to your original payment method within 7–10 business days

• If pickup is not available in your area, we may offer store credit or alternate resolution

6. Contact Us

For any return-related concerns, please contact:

📞 Phone: +91 9676668450
📧 Email: mamta@vimochan.in